As soon as you visit our website https://fuelth.co/ or contact us, we receive information about you. In this privacy policy, we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may update this privacy policy as needed, so we recommend reviewing it regularly to stay informed of any changes. This privacy policy was last modified on September 9, 2024.
Table of Contents
- When does this privacy policy apply?
- Who uses your data?
- Whose data do we use?
- How do we obtain your data?
- What data do we use from you?
- What do we use your data for?
- How long do we retain your data?
- With whom do we share your data?
- Where do we store your data?
- How secure is your data with us?
- What can you ask of us?
- Which rules apply to this privacy policy?
- Which cookies do we use?
- What do we do with data from minors?
- Do you have a question about this privacy policy?
1. When does this privacy policy apply?
This privacy policy applies to all personal data we process and to all domains related to us. This includes the personal data of anyone who has contacted us or visited our website, such as visitors, customers, and business contacts. Personal data are all data traceable to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. For more information on personal data, please visit the website of the Data Protection Authority.
2. Who uses my data?
Thor Magis is responsible for the website https://fuelth.co/ and thus the person responsible for the use of your personal data as described in this privacy policy. The full details are:
Thor Magis
Peperstraat 20
9506 Geraardsbergen, Belgium
3. Whose data do we use?
We process the personal data of everyone who has contacted us or visited our website, including visitors, individual customers, business customers, and contacts from our partners.
4. How do we obtain your data?
We receive data directly from you when you:
- create an account
- enter information on our website
5. What data do we use from you?
We use the following data:
- name
- residential or business address
- delivery address
- email address
6. What do we use your data for?
We use your personal data only for the purpose for which we are allowed to use it, such as:
- to comply with legal requirements, such as storing data for the tax authorities
7. How long do we retain your data?
We retain your personal data as long as required by law and as long as necessary for the purpose for which we use your data. For example, while you are a customer, we retain your data according to the legal retention period of seven years. Afterward, we retain your data only for statistical purposes and to handle any complaints or legal matters. If you would like to know more about how long we retain specific data, please contact us.
8. With whom do we share your data?
Your personal data is only used by us. We will never share your personal data with others.
9. Where do we store your data?
We process your data within the European Economic Area (EEA), which means that we also store your data within the EEA. If you have questions about this, please feel free to contact us.
10. How secure is your data with us?
We have done everything possible to secure your data both organizationally and technically. We have secured our systems and various communication channels to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have been authorized by us. If you have questions about the specific security measures, please contact us.
11. What can you ask of us?
Since we use your personal data, you have certain rights. These rights are listed below.
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Right to Information: We must clearly explain what we do with your data and what control you have over it. This privacy policy explains in detail which data we collect and how we handle it.
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Right of Access: You may request to view the data we have about you.
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Right to Correction: You may ask us to correct your data if it is incorrect or incomplete.
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Right to Object: You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to data used for direct marketing. For example, you can indicate that you no longer want to receive emails from us. This also applies to personalized recommendations on our website.
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Right to Data Portability: If you are a customer or have given permission for the use of your data, you may ask us to send you the digital data we have about you, allowing you to transfer that data to another organization if desired.
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Right to Restriction: You may ask us to limit the use of your data. This means that in certain cases, we may only store but not use your data.
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Right to Erasure: You may ask us to delete all data we have about you. We will then delete all data traceable to you. In some cases, we cannot or are not allowed to delete your data, such as when we must retain certain data for seven years for the tax authorities.
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Right to Lodge a Complaint: You may file a complaint about how we handle your data. If you have a complaint, we would be happy to resolve it. Please contact us. You can also file a complaint with the Data Protection Authority. If necessary, you may go to court, and the court in the residence of Thor Magis will handle your complaint.
How do I submit a request or complaint?
Send your request or complaint to us via info@fuelth.co. We process your request or complaint within 30 days. If there are multiple requests or complaints, or if your request or complaint is complex, it may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. If so, we will request information to ensure you are the rightful owner of the personal data.
12. Which rules apply to this privacy policy?
Our privacy policy must meet various requirements. These requirements are mainly found in the General Data Protection Regulation. Additionally, the general rules under Dutch law apply to our privacy policy.
13. Which cookies do we use?
You can specify which data we are allowed to use. If you have given us permission to personalize your profile based on your browsing and search behavior, we can customize our website to make it easier and more personalized for you. We do this with the help of cookies. A cookie is a small text file placed on your device when you visit our website.
We use the following types of cookies on our website:
- Functional cookies, such as session and login cookies to keep track of session and login information.
14. What do we do with data from minors?
Our website does not specifically target minors. This means that if you are under 18, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you have obtained this permission before visiting.
15. Do you have a question about this privacy policy?
Do you have a question about our privacy policy? Please feel free to contact us by emailing info@fuelth.co. We are happy to assist you.
